Why does RDP Licensing is licensing the same device multiple times? [closed]

Posted by NeerPatel on Server Fault See other posts from Server Fault or by NeerPatel
Published on 2012-12-07T21:41:33Z Indexed on 2012/12/08 5:09 UTC
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Can you help me with my software licensing issue?

I've got a Citrix XenApp 6.5 Farm running on Win 2008 R2 Servers. I purchased 300 Device RDP/Remote App Licenses for ~200 users. We went with Device licenses, because most of the end users use the same machines.

After 1 month of operating, we started to run out of licenses. It turns out the licensing service is consuming multiple licenses for the same machine.

I can revoke licenses, but there is a limit to how many I can do. Is this operating correctly? The only explanation I can come up with is that the Licensing service is giving a license to a device for every server it connects to in our Citrix farm.

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